All Systems Operational

About This Site

Micad publishes up-to-date information on service availability on this site. Visit any time to get current status information, or "Subscribe to System Updates" to setup automatic notifications of issues by email.

If you are experiencing an availability or performance issue that is not described below, please inform us via https://micad.zendesk.com/

If you are experiencing access issues then please visit https://ip.micad.systems and in sure all IPs/URLs have been added to your firewall allow list.

IPR Operational
IPR 3.5 Operational
IPR 3.6 Operational
Portals ? Operational
Helpdesk Software ? Operational
Micad FM Operational
Micad FM Mobile App ? Operational
Audit Operational
Audit ? Operational
Audit Mobile App ? Operational
Email Delivery Operational
MAC ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 2, 2021

No incidents reported today.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021
Completed - The scheduled maintenance has been completed.
Jul 21, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 18:00 UTC
Scheduled - We are performing a planned platform upgrade which may intermittently impact services during this time frame. You may notice some web requests to IPR and MAC are not fulfilled immediately. Please refresh the browser and try again.

For Portal 3 users the impact may last longer, please allow 30 minutes before refreshing the browser and trying again.

Thank you for your patience while we improve the security and reliability of the service. If you have any concerns, then please contact Micad support by logging a ticket: https://www.micad.co.uk/how-to-log-a-ticket/
Jul 7, 09:36 UTC
Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.